How can we help?

The 24-hour plant guarantee

Plants are living things, and the road to Yola or Jos is rough. If a plant reaches you broken, crushed, badly wilted, or it is simply the wrong plant, send us photos within 24 hours of delivery and we will arrange a replacement or refund that item. Take the photos before you repot or trim.

1. 1. Photograph the plant as it arrived, pot and packaging included.
2. 2. Open My Orders and copy your order number.
3. 3. Message our care team with both, within 24 hours.
4. 4. We confirm with the nursery and arrange a replacement or refund.